Training — Orientation & Onboarding Track¶
Owner: GM. The codex IS the orientation material — this file is the sequence. Every item maps to a doc the new hire can re-read on the hub any time.
Day 0 — Paperwork (before first shift, via Docuseal packet)¶
- [ ] W-4 · I-9 (docs within 3 business days)
- [ ] TABC Seller/Server certification verified current → logged in cert tracker
- [ ] Food Handler's certification verified current → logged in cert tracker
- [ ] Handbook receipt acknowledgment (§7.1)
- [ ] NDA (§7.2) · RABS pledge (§7.3) · Drug/alcohol testing consent (§7.4)
- [ ] Anti-Harassment video series
- [ ] ID Checking Guide review
Day 1 — Safety & service core (with Head Bartender / trainer)¶
| Block | Material | Verify |
|---|---|---|
| Welcome, culture, quality statement | Handbook §0 + Order Maker | trainer Q&A |
| Responsible alcohol service | Handbook §6: 2-drink/SDE, ring-before-you-bring, cutoff, Angel Shot | verbal walkthrough of a cutoff |
| BAC chart + pour test (bev roles) | Pour test form | pass pour test |
| Emergency plan | Emergency SOP: codes, points, repeat-twice, assembly point | recite 5 codes + assembly point |
| Food safety basics | Handbook §5 + Food Safety Checklist with Head Bartender | sign checklist |
| Your position's duties | Staff Duties column for the role | shadow shift |
Week 1–2 — Position training (5–7 four-hour shifts, minimum-wage training pay)¶
- Shadow → assisted → solo progression on the Staff Duties open/during/close lists for the position.
- Bartenders/Bottle Team additionally: Bottle Service SOP, Pre-Shift Sheet ritual, radio proficiency check (codes + points, repeat twice).
- Hosts: OpenTable; Bar Backs: power-clean rotation; Servers: ToastGO + cutoff-report practice run.
Sign-off gate (end of training)¶
Trainer + SL/HB confirm, logged to the personnel file (Docuseal or paper):
- [ ] Pour test passed (beverage roles) · [ ] Radio check passed
- [ ] Cutoff procedure walkthrough performed
- [ ] Food Safety Checklist signed · [ ] Emergency codes + assembly point verified
- [ ] Position duty list executed solo for one full shift
60-day introductory period review follows per Handbook §1.
Ongoing training cadence¶
| Cadence | What |
|---|---|
| Every shift | Pre-Shift Sheet sign-off (alcohol policy + BAC) |
| Bi-weekly | Pour test, bev-production staff (HB or MOD/SL sign-off) |
| Staff meetings | Responsible-alcohol-service focus (Handbook §6) |
| Scheduled sessions | Emergency plan refreshers — mandatory participation |
| On policy change | Hub announcement + 48h effective + re-ack when material |
| 2-year | TABC + Food Handler recertification (tracked, reminded at T-30/T-7) |